In the ports and terminals business we are all trying to monitor and improve operational and cost efficiencies, whether as an operator or a user - and this course delivers the knowledge required to achieve the best results.
Key Performance Indicators (KPIs) are the most effective tool in measuring and therefore improving business-wide performance. No improvement can take place without valid, accurate data showing where the organisation is now, where inefficiencies and blockages exist and what steps can be taken to move the enterprise forward.
By comparing actual outcomes with targets, port and terminal operators can identify performance strengths and weaknesses, allowing process improvements to be introduced in a timely, logical and efficient manner. KPIs also encourage employees to take ownership of their role in the growth of the whole operation.
Download the KPIs for Ports & Terminals course brochure for the full course information.
Also available for dedicated in-company delivery by distance learning or instructor led workshops
With a tailored ports and terminals perspective, this Fundamentals of KPIs for Ports & Terminals gives a comprehensive grounding in theories of performance improvement, placed in the context of business strategy. It shows how to select and develop the right KPIs to measure the processes which ultimately have the biggest impact on efficiency.
This KPIs for Ports & Terminals course includes typical examples of what can be measured in port and terminal operations, giving you the tools to select only those KPIs which will give you the most meaningful information. You will also learn how to introduce these KPIs across the organisation using the Balanced Scorecard and Strategy Map methodologies.
Six detailed modules give you the knowledge you need to select the best Key Performance Indicators for your business:
- KPIs and Performance Management for Ports and Terminals
- Using a Balanced Scorecard to Organise KPIs
- Using Strategy Maps to Link KPIs
- Developing KPIs
- KPIs for Ports and Terminals
- Implementing KPIs Using the Balanced Scorecard and Strategy Map Approach
Whatever your background or motivation, distance learning is the best way to gain knowledge while you work. There’s no need to take time away from your job to travel to seminars or attend lectures. Your studies are supported by a dedicated tutor via an online forum, where you can ask questions, discuss issues and interact with your fellow students from around the world.
Key Performance Indicators can help you understand how ports and terminals work with unique clarity, and show the way to improve performance at every level.